Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.
'Margins will be an outcome of that. They will likely remain somewhat range-bound.'
'Who tried engine relight?' 'If the first officer was the one flying at takeoff, the captain may have taken control immediately post-thrust loss.' 'But the AAIB report doesn't clarify any of this.'
Engineering and construction major Larsen & Toubro (L&T) reported a 25 per cent rise in net profit attributable to the owners of the company for the January-March quarter of 2024-25, owing to higher revenues and an exceptional gain. For the quarter under review, L&T posted a consolidated net profit of Rs 5,497.3 crore, while revenue rose 10.9 per cent year-on-year (Y-o-Y) to Rs 74,392.28 crore.
'Make-in-India played a key role in India's effective action against terrorism during Operation Sindoor.'
US President Donald Trump has proposed a deal to China that would see the sale of TikTok's US operations to an American buyer in exchange for a reduction in tariffs on Chinese exports to the US. The proposal comes amid a trade war between the two countries and follows China's retaliation of Trump's tariffs on Chinese goods. Trump has also said that tariffs are a powerful economic tool and that he is determined to ensure fair trade between the US and China.
Following the disruption in the supply of rare earth or permanent magnets after China's notification on April 4, the mines ministry is planning to introduce a Rs 1,500 crore incentive scheme to recycle critical minerals, according to a top official.
'Prashant Kishor is a businessman before he is a politician, and given that the expected average turnout for JSP candidates is 5,000 to 6,000 votes and since Bihar has a significant number of seats where the margin between the winner and runner-up falls within that range he will capitalise on exactly that to showcase his presence.'
A preliminary investigation into the Air India Flight 171 crash in Ahmedabad reveals that both fuel switches were cut off before the crash, followed by pilot confusion. The report also indicates that fuel samples were satisfactory and no immediate action is recommended for Boeing 787-8 operators.
IndiGo will introduce business class seats in select flights on 12 domestic routes starting from November 14 and also launch a customer loyalty programme, as the 18-year-old airline seeks to expand business and strengthen global presence. The announcements, made at an event in the national capital on Monday to mark 18 years of operations, also highlights a pivotal trajectory for the airline.
India's service sector activity accelerated slightly in April largely driven by a quicker increase in new order inflows, which also underpinned a faster expansion in employment, a monthly survey said on Tuesday. The seasonally adjusted HSBC India Services PMI Business Activity Index reached 58.7 in April, up from 58.5 in March, indicating a sharp and stronger expansion in service sector output.
'Every delay directly increases the cost burden on developers. Land holding charges, financing costs, and compliance expenses escalate as approvals drag on.'
India's Foreign Secretary Vikram Misri has underscored the importance of not equating the victims and perpetrators of terror attacks, highlighting the need for global unity in combating terrorism. Speaking at Raisina Tokyo 2025, Misri expressed appreciation for Japan's support following the recent terror attack in Pahalgam, India. He also cautioned against the trend of some Western countries hyphenating India and Pakistan in the context of their recent military confrontation. Misri further outlined India's economic aspirations and its commitment to becoming a factor of stability in a turbulent world.
Markets regulator Sebi on Wednesday barred former CEO of IndusInd Bank, Sumant Kathpalia, and four other senior officials from accessing the securities markets in connection with an alleged insider trading in the bank's shares. In addition to the market ban, Sebi has impounded Rs 19.78 crore collectively from the five individuals, according to an interim order passed by the regulator.
Amidst growing panic over Trump's ban on Harvard's international student enrolment, overseas education consultants have this advice for Indian students.
Congress leader Udit Raj criticized party colleague Shashi Tharoor for his reported remarks that India breached the Line of Control (LoC) for the first time during the 2016 surgical strike on a terror base, saying he should be declared a "super spokesperson of the BJP". Raj argued that India had crossed the LoC in 1965 and 1971, and that the UPA government had also conducted surgical strikes. Tharoor had reportedly said that India breaching the LoC to conduct a surgical strike was "something we had not done before". This is not the first time Raj has criticized Tharoor for his comments on India-Pakistan relations. Last month, Raj had hit out at Tharoor for his reported "no country has 100-per cent foolproof intelligence" remarks, questioning how Tharoor could be giving the BJP a "clean chit" on the Pahalgam terror attack. Tharoor had hit back at Raj, saying the latter is a former BJP MP and "is better qualified to understand who speaks for the BJP".
PM Modi went to New York this time not to engage in polemics, but to find solutions to global problems. He made some progress on several matters, even on reform of the UN Security Council, when the US made a major concession for the first time that six permanent members without veto, including India, could be considered
'I am not an aspiration-oriented politician.' 'This is the time to redefine politics.' 'Politics of power is not real politics.'
Kant, a retired 1980-batch Indian Administrative Service (IAS) officer of Kerala cadre, was appointed as India's G20 Sherpa in July 2022, months before India assumed the G20 Presidency.
'The AAIB will collect every single retrievable piece of the aircraft and transport it to a secure location -- usually a large hangar capable of housing a Boeing 787.' 'The entire aircraft will be laid out, each part marked and tagged, and practically rebuilt like a jigsaw puzzle.'
As the election nears, political positions on prohibition are shifting.
At the end of the day, for many worldwide, the ongoing mutual attacks between Israel and Iran would seem a contest devoid of any moral high ground and only a bout between two ordinary adversaries, one that nevertheless risks spinning out of control into a larger conflagration, notes Shyam G Menon.
'We consider everyone who lost someone in this tragedy as part of our family -- now and forever.'
'Skirmishes with officials in the Press Information Bureau were an everyday affair as the newspapers sought clearances from the media censors for publishing the next day's editions'
India has opposed the International Monetary Fund's (IMF) proposal to extend fresh loans of USD 2.3 billion to Pakistan, citing concerns that the funds could be misused for financing state-sponsored cross-border terrorism. India abstained from voting at the IMF meeting, expressing concerns about Pakistan's track record and the possibility of debt financing being misused for terrorism. The IMF took note of India's statements and its abstention from the vote. India's opposition comes at a time when military conflict between India and Pakistan has intensified following a terrorist attack in Kashmir.
Maruti Suzuki India (MSIL) said on Thursday its operations are unaffected by the global rare earth magnet shortage, but added that the situation is "uncertain and evolving". The firm said it is exploring multiple solutions to maintain continuity in operations and will notify stakeholders in case of material impact.
'Bank has enabling provision to raise capital up to Rs 7,500 crore over a longer period of time.'
Sources close to the top BJP leadership tell me that Tharoor has already had secret meetings with the BJP's top brass and is waiting patiently to make his next move, reports Ramesh Menon.
Adani Group's portfolio companies posted their highest-ever pre-tax profit (EBITDA) of about Rs 90,000 crore in the fiscal year ended March 31 and had a cash balance to cover 21 months of debt servicing, the ports-to-energy conglomerate said on Thursday. The Earnings Before Interest, Taxes, Depreciation, and Amortisation (EBITDA) has more than tripled in six years - from Rs 24,870 crore in 2018-19 to Rs 89,806 crore in 2024-25 (April 2024 to March 2025).
'You can imagine for India what Shuks means not just to the billions of people in India but the entire Indian diaspora around the world.'
Christina Rindiki's all-women team on the India-Myanmar border in Champhai, Mizoram, delivers 300 plus Amazon packets daily. The women handle all aspects of the operation and made around 450 deliveries per day this month alone. This is their story.
The delegation will now head to Ljubljana, capital of Slovenia, where they are expected to arrive on Sunday. Member of the delegation, Brijesh Chowta left earlier for Ljubljana.
While India today is vastly different from the India of 1975, the need for vigilance against authoritarianism remains the same, asserts Utkarsh Mishra.
'I will never ever forget Paatal Lok 2 because I left for the shoot the night I got married!'
'We've maintained that India is a high-penetration game. It's not only a premiumisation game.'
'With a military-led strategy to counter terrorism emanating from Pakistan, India has clearly signalled that it would respond decisively to future terrorist threats.'
The claims will include three kinds of liabilities: Damage to the aircraft; loss of lives who were aboard the aircraft; including the crew members; and third-party liability because of loss of lives where the aircraft crashed; and cargo liability.
42 years of World Cup triumph: A Day that made Indian cricket what it is
'India has the potential to grow at more than 7%, with the monetary policy providing a supportive hand.'
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